Human error is to blame for 88% of UK data breaches – not cyber-attacks as most think. And 37% of those are caused by sending sensitive information to the wrong recipient – mostly via email.
iCaaS offers training as part of their comprehensive software solution as they know how important it is to minimise the risk of data breaches to avoid fines and reputational damage.
Get GDPR savvy in under an hour with the easy-to-use software solution.
The startling statistics on data breaches were gathered from a Freedom of Information Request by risk providers Kroll, to the ICO (Information Commissioner’s Office) the data watchdog.
The personal data covered included heath, financial, employment and criminal record information.
What these astonishing statistics shows is that the message is simply not getting through to businesses about the dangers of ignoring GDPR.
And it’s worth remembering that it’s not only customer-facing staff who should have effective training to limit slip-ups in data protection – but also all staff in businesses who handle personal data should have adequate awareness training.
To achieve this, it is important to establish effective training programmes for employees and implement technologies that secure the most sensitive data, no matter where it is kept.
Risks of not training staff
By failing to train staff in GDPR, businesses run the risk of falling foul of the ICO, who have the powers to impose hefty fines.
The GDPR states that organisations must adopt appropriate policies, procedures and processes to ensure compliance or risk large fines.
Anyone processing personal information on behalf of an organisation must undertake at least basic data protection awareness training for the organisation to comply with the law.
The GDPR applies to all organisations within the EU and also those based outside the EU who offer goods and services to EU citizens or who monitor EU citizens behaviour within the EU.
How iCaaS can help minimise risks
The training awareness course offered by iCaaS provides users with online video ‘awareness training’. There will be a short multiple-choice exam at the end of each module with easy-to-understand questions. The complete training management includes: user management; training status; full reports with scores and progress and a GDPR training audit trail.
A regular programme of awareness training allows your employees to keep on track with the requirements of GDPR. Article 39 and 47 of the regulation places security awareness training of employees as a central goal. The training courses provides up-to-date GDPR Awareness Training which is always kept updated when new guidance is issued by the ICO, helping to future-proof your company’s GDPR compliance.
The iCaaS GDPR online awareness training course is designed to be simple and easy to use. We provide you and your staff with a comprehensive online training resource around GDPR. You will learn the key facts surrounding the regulation and provide your business with a complete online audit trail as standard. All this is delivered via the training management system. Minimise the risk of data breaches with effective training to avoid fines and reputational damage.
Our GDPR awareness training is a comprehensive online course made up of 9 training video modules. At the end of each module you will be asked two simple questions from a pool of multiple choice questions to make sure you have understood clearly what you have learnt.
The course is used to train all employees around GDPR and provide annual GDPR refresher training. The engaging and professional content is delivered to employees and is easy-to-understand.
Employees can be provided with access to the training from the management console where you can ensure that training has been completed and analyse exam results, creating an audit trail of your staff GDPR training.
Access to the iCaaS GDPR awareness course is priced at £17.99 a month.
This includes access to the training management software which allows you to enrol nominated staff, report on their progress and create a body of evidence required when demonstrating compliance to the ICO.
Included in the monthly price is two training tokens, allowing two members of staff to access and complete the training course. Additional tokens can be purchased depending on the number of employees that require GDPR awareness training.
About iCaaS
iCaaS CEO Nicola Hartland said: “Ignoring GDPR and not providing effective training for your staff leaves your businesses vulnerable to data breaches.
“Our software provides the perfect solution.”
Hartland was running her own business when she discovered there was nothing else on the market offering a suitable GDPR solution
After investment of more than £1.3 million from a range of investors and more than two years of research, the company launched an advanced software model. Hartland managed to raise the investment while maintaining a majority share in the business, which is valued at more than £3 million.
Hartland says: “When I started my own business, there was just nothing available on the market to help me with GDPR. So I set about finding my own solution to the problem.”
What can businesses do?
A recent paper by Osterman Research reports that less than half of organisations train their employees on GDPR. Just 42% of organisations train their employees.
Companies across all sectors, inside and outside the EU, had to meet the GDPR’s stringent data privacy and security requirements. Making sure that all employees have GDPR employee training is a key feature of the requirements of the regulation.
There are practical steps that businesses can take to ensure they are aligned with GDPR requirements. It’s important that everybody in the organisation knows how to handle data securely and know what to look out for when it comes to the threats to the network.
Businesses must also prioritise awareness and ongoing training to ensure that everybody in the organisation knows how to handle data securely.
It’s almost impossible to make a network completely secure and unbreachable and that is not what GDPR requires of companies. But what can be done is the ability to minimise the risk of human error.
Undertaking awareness training also creates a feeling of ownership of the needs of GDPR compliance, making it a whole organisational exercise.
Crucially, businesses risk losing customer trust if they are prone to data breaches and cannot be relied upon to handle and maintain their personal data securely and in a responsible manner.
The lack of training increases the risk of human errors that can lead to data breaches. It is better for companies to prevent breaches instead of simply reacting when they do.
Businesses need to make sure they not only implement effective GDPR training as a priority for staff but also make sure it is ongoing, practical and relevant to their organisation.
iCaaS has formed strategic partnerships with companies including IRIS, Nominet and ICPA and offers an excellent value-add benefit for their customers and an additional revenue stream for their business.
Russell Haworth, CEO & Executive Director of Nominet said: “iCaaS offers a unique solution to a complex problem. We decided to partner with iCaaS because they offer a sophisticated yet easy-to-use software that manages and maintains GDPR compliance for businesses of all sizes”
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www.myicaas.com
