From ensuring compliance with government and public health guidance, to assisting in post-Covid economic recovery, Stagecoach East Scotland continues to put customers and local communities first.
Like many other businesses, Stagecoach has received the ‘Good to Go’ certification from tourism body Visit Scotland. This stamp of approval helps people recognise businesses adhering to government and public health guidance as well as those having carried out a COVID-19 risk assessment to check they have everything in place to reopen safely – or, in the case of public transport, to continue to operate safely.
Stagecoach already had robust and well-established cleaning processes in place for their buses and coaches, and since March 2020, they have further enhanced these measures. The rigorous regimes now include more regular cleaning of the main customer touch-points such as hand poles and grab rails with anti-viral products. Additional cleaning materials such as personal hand sanitisers have also been given to staff.
Stagecoach continue to provide vital key worker transport, as they have done throughout the pandemic. Intending passengers can see the estimated busiest and quietest times to travel, based on how many people use the service, on the live map on the StagecoachBus app. This new feature puts passengers in control of when to travel, encouraging advance travel planning.
While cash is still accepted on board, Stagecoach encourages customers to pay by contactless wherever possible, including Apple Pay or Google Pay, or smartcard technology. Tickets can also be bought in advance online or on the StagecoachBus app, such as their new Flexi 5 tickets, which are ideal for part-time and shift workers, or anyone who doesn’t need to travel on the bus every day. Flexi 5 is a bundle of five DayRider tickets for the price of four.
While some passengers may be returning to bus travel, others are using the bus for the first time, which is why the team at Stagecoach are always there to ensure every journey is safe and enjoyable. As well as helping keep their passengers healthy, the company has recently outlined their goals for keeping the planet healthy too.
To support post-Covid economic recovery and boost prosperity for employees and communities across the UK, Stagecoach’s new sustainability strategy – Driving Net Zero: Better Places to Live and Work – has been released. The strategy aims to help create a greener, smarter, safer, healthier and fairer country. It sets out plans to achieve this by leveraging the power of public transport to address climate change, The plan will see investment in new zero-emissions fleets and other green technologies over the next 15 years to reduce the impact of the company’s operations on the planet, as well as initiatives to cut waste, boost recycling and conserve water.
Stagecoach is aiming to decarbonise its business by around 70% by 2035 as well as targeting having a zero emissions UK bus fleet by that date. It follows a 14% reduction in Stagecoach carbon emissions between 2014 and 2019, supported by investments in LED lighting, intelligent building heating control systems and renewables. The company’s ambition is to go further and faster, as the UK looks ahead to hosting the COP26 UN Climate Change Conference in November 2021.
Within the East of Scotland, the company have invested in six new ultra-low-emission double-deckers this year already, whilst another 63 buses and coaches have been retrofitted with technology to decrease emissions. In fact, half of their fleet already use the cleanest diesel technology available, or are hybrid vehicles.
What’s more, they’re also about to launch their first fully electric buses in the region later this year, when nine single-deckers will be introduced to Perth City services 1 and 2.
If you’re planning to travel, please remember that in line with advice from the Scottish Government it is compulsory to wear a face covering when using public transport and when using indoor public transport hubs in Scotland. Wash your hands before and after travelling and keep windows open on board where possible to increase ventilation.
