The huge rise in the number of people choosing WordPress for their website laid the foundations for Glasgow-based IT company Buttered Host.
Founder Gill Wilson said: “Websites need maintenance, but it’s so often the case that those built on WordPress in particular end up being left to their own devices.
“The main thrusts of my business now are helping clients maintain their websites – updating both the content and the plug-ins, so security of the website is assured – and redesigning websites as companies grow.”
During her 20 years in the IT industry, Gill’s roots as a web programmer have given fruit to jobs in a number of commercial companies, as well as Glasgow University.
“I worked in a department doing healthcare research,” she said. “Thanks to that and the fact my first degree was in physiology, I’ve got several healthcare clients – I speak their language.”
Gill works predominantly with small to medium-sized enterprises, with the latter being her ideal customer. “They tend to understand the value of what I do,” she said.
“I do work with start-ups too though. One of my original start-ups has just come back to me and now I’m supporting their website as they grow.”
Often her working relationships begin with a telephone call inviting her in to basically ‘interpret’ the market. “I explain what is available out there and compare packages for them – I put it into plain English for them.
“Honestly, people just sigh with relief and say ‘take it, do it!’”
Her bread and butter is site maintenance and the ongoing relationship that requires. “I’m not interested in doing one-off jobs and never seeing that person again,” she said.
“I want to get to know and understand a business – their hopes and their aspirations – and only then can you serve them effectively and help them reach their goals.”
www.butteredhost.com
